We were moved by a recent email we received from a gentleman who told the story of how he was bullied and physically intimidated by a coworker for several years at his job. The leader of his workplace, department manager, and human resources manager all refused to take action against the documented bully. Eventually the gentleman that wrote us was fired for making trouble and interfering with production.
This painful incident was a stark reminder to us that many businesses and organizations in this country not only tolerate bullying but create a culture that encourages it by turning a blind eye toward it. We have heard many first person accounts of bullying at both large and small companies and organizations. These accounts remind us of our own unfortunate bullying incidents.
Business leaders, departmental managers, and corporate boards must continually be educated that profitability is a natural function of a healthy organization. While the new business model of health is growing, it has a long way to go. Healthy organizations are 2.0 times more likely to have above median growth in enterprise to book value, 2.2 times more likely to have above median income EBITA (earnings before interest, tax, and amortization), and 1.5 times more likely to have above median growth in net income to sales (2010).
What is a healthy organization?
A healthy organization values not only the well being of its members but also encourages collaboration, team building, and respect. It rewards competence and production but also builds motivation, engagement, trust, and loyalty which naturally increase both production and profitability, under good leadership.
Great leaders establish no tolerance bullying policies to foster individual and organizational health and growth. By doing so, they promote an open atmosphere where innovation, creativity, and out of the box thinking is encouraged as a means of improving product, process, marketing, and distribution. Bottom line leaders that are reluctant to change their destructive practices and policies should study the corporate and organizational culture of Hewlett Packard, Google, IBM, Xerox, or Southwest Airlines to witness the bottom line benefits of a healthy organization.
What is one step that you will take to prevent bullying and promote organizational health where you work?
Guest post by Chuck Pettinato of In Touch Life Coaching.